Customer Testimonials


Just to say what a brilliant weekend we had. The hotel was really lovely  and we really appreciated the telephone calls updating us with regards of a change of  tour manager who incidently was really super  nothing was too much trouble for her going out of her way to see we were all enjoying our tour.  Please pass our thanks on to Charlotte Kane [tour manager]

We will definitely be booking with you again and also thankyou to you for all the assisistance you gave me!


Mrs C., Reading


“The trip was great. You and your colleagues oiled the wheels beautifully, and every member of the group had the time of their lives.”


Mr M., Llangollen



Our Railtrail holiday “was a completely new experience and I loved it. I can’t speak highly enough of the Tour Manager…and thanks to all in the office who made this memorable experience possible“.


Mrs W., Cheadle U3A



Just a note to say “how much I enjoyed my recent stay in Wales. All my travel connections went smoothly, as did all the arrangements in Wales. Much of the success of the holiday was due, to a large extent, to Peter. He looked after us with efficiency and humour. In short, it was a good mixture of excursions, hotels, food, people and the tour manager.”


Miss E., Carlisle



“Having visited the Grand Canyon, the Barrier Reef, the Hawaiian Islands along with many other exotic place I’m now of the opinion it’s not the places you visit that make the holiday, it’s the people you meet. Many thanks to all concerned.”


Mr B., Sutton-On-Sea



“The whole group of people were all very friendly and the tour was well arranged. Your company can be thoroughly recommended and we may join you again in the future.”


Mr & Mrs C., Peterborough



“The Romantic Highlander Tour was an excellent tour and there couldn’t have been a nicer or better tour manager than Graham.”


Mr M., Chorleywood



“We have just returned from the RailTrail holiday – Treasures of Norfolk. This was our first holiday with your company and I am writing to say how much we enjoyed it all. Graham was our tour guide and it made all the difference having his knowledge to make the various trips more interesting… He shepherded us everywhere, with very clear instructions and it is a credit to him that not one of our group of 31 got lost or left behind.”


Mr B., Salisbury



“Everything worked like clockwork and Peter’s courtesy oiled the wheels in every way. We are now awaiting your new brochure with much anticipation”


Mrs T., Sale



“We have recently returned from your Queen of Scots tour and just wanted to write and tell you how much we enjoyed our holiday. It is the first time we have been on an organised trip and it surpassed our expectations. Our Tour Manager, Sue, was excellent in every way, as well as making each days events run smoothly, she contributed a tremendous amount of the friendliness and humour within our group. Finally, a vote of thanks for your kind and helpful staff in the office at Leek. It was so pleasant to talk directly to someone about our booking and was a major factor in choosing your Company from several others on offer.”


Mr & Mrs R., Hemel Hempstead



“I am writing to thank you for the most enjoyable holiday. It gave me the chance of seeing so much of my own country little known to me and in very agreeable company. Above all, I was glad to meet Reay once more, the first time being on the Harz tour three years ago… were never stinting in going ‘the extra mile’”


Mr E., Treorchi



“We have just returned from a most enjoyable trip, Magical Harz Steam, which was our first experience of travel with Railtrail Tours. We felt we ought to write to you to compliment you on the organisation and the efficiency with which everything ran. We also felt that both of the hotels we stayed at were excellent, particularly with regard to the food. As we say this was our first time with you and we look forward to travelling with you again.”


Mr F., Somerset



“I have just come back from doing your Poland, Harz and Saxony steam trip. I would just like to say what an excellent trip it was. I would also like to say thank you for the quickness and efficiency of everybody involved in sorting out the change of route going home at such short notice.”


Mr J., Bedfordshire



“Just had to say thanks for a very pleasant trip, really enjoyed it. For participants there are ‘photos and comments on the Behind the Water Tower website. Looking forward to possibly going on the Meiningen trip, should it be as good as in previous years.”


Mr W., Holyhead



“Thanks again for a wonderful tour. Your organising was again first class. The trains were spot on time and on my return I was able to catch an earlier connection and got home 2 hours earlier…Sue was her usual inimitable self…The one thing that disappointed a few of us was the fact that the bar did not sell bitter beer, either draught or bottled. When I queried it with the barman he told me the management would not order any…One again thanks for a great holiday and I’m looking forward to the Hebrides at the end of August…I am just writing to thank you for yet again another excellent holiday. The weather was perfect again (you must have a contact up above); The ferry crossings were like a millpond and the hotels excellent. The Royal Highland even had bitter beer this time (result). Graham was an excellent tour manager, but I could not wind him up like Sue… Anyway thanks again for a wonderful holiday and I look forward to the next one.”


Mr W., Gwynedd



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